Buyback Protection Questions

How does Buyback Protection work?

AutoCheck Buyback Protection will, if a certain title brand is found and when the terms and conditions have been met, refund your entire purchase price of the vehicle. The refund amount can be up to 10% over the NADAguides published retail value of the vehicle. Go to www.NADAguides.com to get the retail value. The report must be issued prior to the purchase date of the vehicle and the brand must have been issued more than 60 days before the first date the report was run by you.

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How do I register for Buyback Protection?
Register within 90 days of vehicle purchase - either online at
www.autocheck.com/protection , or by requesting a registration form by mail:
AutoCheck Buyback Protection
C/O Experian Automotive
955 American Lane
Schaumburg, IL 60173

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What does the AutoCheck Buyback Protection cover?
AutoCheck Buyback Protection ensures that your vehicle does not have one or more of the following hidden state title brands:
  • Junk or Salvage
  • Dismantled, Rebuilt or Reconstructed
  • Flood damage
  • Fire damage
  • Hail damage
  • Bought back by its manufacturer ("Lemon Law")
  • Odometer exceeds mechanical limits
  • Odometer was not actual mileage


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    Is it eligible on every vehicle?
    AutoCheck Buyback Protection is available upon the purchase of AutoCheck vehicle history reports if a certain title brand is found after the vehicle is reported to be free of the brand. Reports for vehicles that have a brand or other events that cause the report to get a "Warning" tag are not eligible for Buyback Protection.

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    How do I make a claim?
    1. Ensure your eligibility per the policy terms and conditions. The following five statements should be true so your claim can be reviewed:
    • The title reflecting the brand was issued more than 60 days prior to the first time the report was issued
    • The report was purchased prior to the vehicle purchase
    • The policy was issued less than 1 year earlier than today (or the claim date)
    • The vehicle qualified for AutoCheck Buyback Protection
    • The policy was correctly registered with Experian within 90 days of the vehicle purchase either online or by mail
    2. Gather the required documentation:
    • Provide copies (front and back) of the actual branded title, certified by the state.
    • Provide a copy of the original AutoCheck vehicle history report you ran prior to purchasing the vehicle
    3. Once you have ensured that you are eligible to file, you can file a claim with Experian by obtaining a claim form online at www.autocheck.com/protection , or by requesting a claim form by mail:
    AutoCheck Buyback Protection
    C/O Experian Automotive
    955 American Lane
    Schaumburg, IL 60173
    4. When you are ready to file your claim, send the required documents and claim form to the address above. Experian will contact you.

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    Can I see the terms and conditions?
    Here is the AutoCheck Buyback Protection terms and conditions . Keep a copy of the terms and conditions and your vehicle's report with your important papers. Prior to filing a claim, ensure you have met the criteria.

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    What are the exclusions?
    There are no specific states excluded from coverage. See terms and conditions for more information.

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